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How to update business address? No access to service message!

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi team!

 

I have a business listing from yonks ago, and probably didn't do the right thing when it upgraded to My Business.

 

I need to edit the location of my practice.

 

Current Google details are:

1. Carla Johnson - Dietitian

2. 19 Manchester Road Mooroolbark Australia

3. 8803 5700 (not current)

4. https://plus.google.com/u/0/

 

Thanks!

 

Carla

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Carla J
March 2016

Re: How to update business address? No access to service message!

Top Contributor
# 2
Top Contributor
Ha ha Carla, as soon as I read the word 'yonks' I knew you had to be Australian ;)

So this is your verified Maps listing: https://www.google.com.au/maps/place/Carla+Johnson+Dietitian/@-37.786256,145.310356,15z/data=!4m2!3m... which means that at some point someone in your business claimed this business listing via Google.

If that was not you - i.e you do not see the business here: business.google.com/manage when logged into Google+ - and you do not know how to access the page, then you will need to firstly request ownership of the page, before you can change the phone number.

You can request ownership by following the steps here: https://support.google.com/business/answer/4566671?hl=en

I hope that helps.

Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
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View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Carla J
March 2016

Re: How to update business address? No access to service message!

Top Contributor
# 2
Top Contributor
Ha ha Carla, as soon as I read the word 'yonks' I knew you had to be Australian ;)

So this is your verified Maps listing: https://www.google.com.au/maps/place/Carla+Johnson+Dietitian/@-37.786256,145.310356,15z/data=!4m2!3m... which means that at some point someone in your business claimed this business listing via Google.

If that was not you - i.e you do not see the business here: business.google.com/manage when logged into Google+ - and you do not know how to access the page, then you will need to firstly request ownership of the page, before you can change the phone number.

You can request ownership by following the steps here: https://support.google.com/business/answer/4566671?hl=en

I hope that helps.

Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
-----------------------------------
Follow me on Twitter  |   Connect on G+  |   Read my Blog

Re: How to update business address? No access to service message!

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks PriyaC! Yes, true blue Aussie down here :)

I tried both options.... and get this message both times... how do I get
passed this?

[image: Inline image 1]

<edited by a Community Manager as noted below>

 
NOTE: This post has been edited by a Community Manager - per Community Guidelines - in order to remove contact information which was most likely due to an email or mobile footer. Please be sure to remove this information in future replies.

 

Re: How to update business address? No access to service message!

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Actually - I've solved my own problem!!!

Was using the wrong account - forget I had a personal account that has worked perfectly!!!

Thank you so much for your help :) :)

Re: How to update business address? No access to service message!

Top Contributor
# 5
Top Contributor
Excellent Carla - glad it all worked out for you :)

Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
-----------------------------------
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