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How to remove reviews

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

The ownership of my business on Google My Business was with someone else and recently I got it back. Now there is one major problem with listing: around 4 months ago, someone left a negative review there. I just want to remove it as whatever it's written is not true at all. But I am not able to see any option for this. Further, if review cannot be deleted, can removing an entire listing help in get rid of it? If no then please guide me what can be done to protect my business image. 

 

Required information is as under:

1. Full business name: Anand Enterprises
2. Current business address: #194, Street No.: 3 Bachittar Nagar near Guru Nanak Dev Engineering College, Gill Road, Ludhiana-141...
3. Current telephone number: +91 9988771252
4. Google+ URL: https://plus.google.com/u/0/107232364299769006866

 

Thanks. 

1 Expert replyverified_user

How to remove reviews

Top Contributor
# 2
Top Contributor

@Anand Enterprises L

 

reveiws can't removed by the page owner (S)he can flag inappropriate reviews only (https://support.google.com/business/answer/4596773?hl=en)

 

And nope 

 

deleting the listing from oyur dashboard will not even remove it from Google. (https://support.google.com/business/answer/4669092?hl=en)

 

And hence any reviews still remain visible and  alive

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile