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How to remove reviews which were belonging to old business

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

One of our customers, Hotel Berlaymont recently got separated from a chain hotel group and now the hotel is managed individually and has no relationship with the old chain anymore.

We have requested ownership to the Business listing of the hotel and we managed to get it by Google creating a new one and putting the old as duplicated and not live on search.

With this change all old reviews got merged to our new listing.

My question: Is there any way to request to remove the old reviews which were actually belonging to the old hotel operated by the chain company as actually these reviews are not relevant to the new hotel?

I read here https://support.google.com/business/answer/3098204?hl=en that actually after a rebrand this can be requested but I can´t find the way where or how to request this.

Thank you,

Veronika