How to remove old reviews from a previous owner
Kappy's Daiquiri and Sports Bar
1428 Gause Blvd, Slidell, La, 70458
I have negative reviews from over 5 years ago that pertain to a previous owner. Contacting Google by phone has been no help. When someone Google's my business this one star 5 year old review is the second of three reviews that automatically appear...disregarding all the current pertinent reviews. Anybody here have a real solution? Didn't realize just how difficult Google makes it to manage unfair, or old, or not relevant, and sometimes biased reviews from reviewers with hidden agendas (competing businesses friends and family). I get that Google doesn't want businesses to delete all the bad reviews and keep all the good ones to keep the reviews "fair", but the current guidelines that do not let a business make sure the reviews are fair and unbiased isn't "fair" either. Reviews older than a year aren't even really a fair "review" of the state of the business currently. No reviews would be more accurate than old reviews based on the past. Any help would be appreciated.
Thanks in Advance.