My Business
1.6K members online now
1.6K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me
star_border
Reply

How to not only delete duplicate business from dashboard but also from google search?!

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

1. Full business name

Media Family Dentistry
2. Current business address

214 State Road

Media, PA 19063
3. Current telephone number

610-566-5322
4. Google+ URL

https://plus.google.com/+MilunskyFamilyDentistryMedia

 

Question:

I purchased a dental office 2 months ago and have been building up reviews and want patients to search me and find the listing that has more than 90+ reviews BUT there are TWO 'Media Family Dentistry' names on google...one with 5 reviews and the other with 90+ reviews.

 

The issue is when someone searches me, they find the 5 review one which is not good for advertisement and also not good because I want them reviewing the higher reviewed business not the less one.

 

I have asked and told google that the 5 review business is a duplicate and should be deleted but it does not go away from google....ALSO...if I just remove it from my 'google my business; dashboard...I just lose control of it and it still comes up when a patient looks up my office name.

 

So my question is how to not only delete duplicate business from dashboard but also from google search?!

 

I want the other listing GONE or if there is a way to MERGE the two listings together and their reviews...that would work as well.

1 Expert replyverified_user

How to not only delete duplicate business from dashboard but also from google search?!

Top Contributor
# 2
Top Contributor

@Hitesh S

I can get the one only you linked in 4# 

 

and it shows 100+ reviews.

Please link me the other one unless you don't refer to "Middletown Family Dentristy" also located in Media 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: How to not only delete duplicate business from dashboard but also from google search?!

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
If you type in dental, media, pa the one with 5 reviews comes up. Also if you look up media family dentistry in google the one with 5 reviews comes up. It's a duplicate, but cannot delete it.
Idk what to do??

Thanks for your help!

Re: How to not only delete duplicate business from dashboard but also from google search?!

Top Contributor
# 4
Top Contributor

@Hitesh S

 

I asked you "please link me the other one unless you don't refer to "Middletown Family Dentristy" also located in Media "

 

telling me to search for what ever search query  isn't linking a listing!!!

 

To let you know what I get if typing in  "dental, media, pa" see the below: screen capture:

 

Screenshot 2016-12-02 at 12.59.04.png

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: How to not only delete duplicate business from dashboard but also from google search?!

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
I hope this is what you mean by linking I'm sorry.

The five Review one https://g.co/kgs/YiQrt6

The 100+ review one https://g.co/kgs/2M9Vlb

Hope this helps. I have claimed both of the businesses.

Thank You,

Media Family Dentistry Team
Phone: 610-566-5322
Fax: 610-566-5325

How to not only delete duplicate business from dashboard but also from google search?!

Top Contributor
# 6
Top Contributor

Yep @Hitesh S

 

this helps a lot.

 

I btw am very curious how you were able to claim and manage both in your dashboard.

GoogleMyBusiness should really have rejected one of both as duplicate of the other.

But beside of my surprise about the weird fact of this two listings seeing as claimed in your dahsboard you now should contact business support to get them merged:

 

The best way to contact business support:
requesting a call back in order to talk to a specialist
this is the link to request a call back: https://goo.gl/ahhzl0
It works at their Phone Support Hours only:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: How to not only delete duplicate business from dashboard but also from google search?!

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
How do I contact business services to get the merged because that would be awesome.
Do you have a contact number?

Thank You,

Hitesh Sachdeva

How to not only delete duplicate business from dashboard but also from google search?!

Top Contributor
# 8
Top Contributor

The best way to contact business support:
requesting a call back in order to talk to a specialist
this is the link to request a call back: https://goo.gl/ahhzl0
It works at their Phone Support Hours only:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile