How to fix incorrect location in greyscale font listed below business name in knowledge box?
In the knowledge box for my business from a google business search result, below the name of the business in gray scale font, the business category and the location is listed. For my business the location is not correct – it says Mountain View instead of Lafayette. The actual address in Lafayette is listed correctly and consistently in Google Search, Maps, and Plus. I can’t figure out where Mountain View comes from – it must be self-generated. How do I fix this?
Benjamin Dierauf, LAc, Acupuncture Lafayette
961 Dewing Ave Lafayette CA 94549
Re: How to fix incorrect location in greyscale font listed below business name in knowledge box?
if referring to the below red highlighted stuff despite of you are in Lafayett -eastern of the Bay area- while Mountain View ist western the bay area I thing and recommend to contact business support.
The best way to contact business support:
requesting a call back in order to talk to a specialist
this is the link to request a call back: https://goo.gl/ahhzl0
It works at their Phone Support Hours only:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM
Helmut Geissler, Google My Business Top Contributor | my G+ profile