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How to deal with untrue reviews?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi.

I received an untrue review, saying that we are scum! How do I remove it? Obviously it was a kid (judging by his profile picture) fooling around. I checked his profile, saw that he had just posted 6 reviews in a row, so I guess he was just having some fun at the expense of others.

 

Would appreciate some advice from more experienced members here.

1. Pucuk Rebung

2. 18 Jalan Ara Kiri 2, Lucky Garden Bangsar, 59100 Kuala Lumpur Malaysia

3. +60320949969

4. https://business.google.com/u/0/b/118098108506155206704/dashboard/l/11610586491086511105?hl=en-GB

1 Expert replyverified_user

How to deal with untrue reviews?

Top Contributor
# 2
Top Contributor

your best choice would be just ignoring it 

Alternatively you can respond as owner

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile