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How to change a Google My Business/Maps reference

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi Google

 

I need to change the following listing:

 

https://www.google.co.uk/maps/place/Pietramonti+Estate+%26+Country+House/@43.0809397,11.7040711,16z/...

 

We bought this place from the previous owners and it is now our private home.  It is no longer run as a B&B.  We therefore need to change the name of the property and remove the photos, reviews etc as they are outdated.  That way, when we give our coordinates to people on Google Maps, they don't see it as a business which no longer exists with all the outdated information.   

 

I have attempted to contact the previous owners but I don't know if/when they will respond and we want to change the listing asap.  Please let me know what you need to allow me access to change all the details.

 

Thanks

Nadia

2 Expert replyverified_user

How to change a Google My Business/Maps reference

Top Contributor
# 2
Top Contributor

Hi Nadia, it's marked permanently closed, which is the proper thing to do in this situation.

 

I am going to check to see if this qualifies for listing removal since it is now a private residence.

 

Colan Nielsen, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Find me on: Google+ | Twitter
VP, Local Search at Sterling Sky

Re: How to change a Google My Business/Maps reference

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks. I'm also on Google Support chat.

Sent from my iPhone

How to change a Google My Business/Maps reference

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Colan, Google Support chat were absolutely useless so I look forward to hearing from you asap.  Thanks.

How to change a Google My Business/Maps reference

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Colan, Google Support Chat were absolutely useless so I look forward to hearing from you asap.  Thanks, Nadia

 

Re: How to change a Google My Business/Maps reference

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Colan, Google Support Chat were absolutely useless so I look forward to hearing from you.  Thanks, Nadia.

How to change a Google My Business/Maps reference

Top Contributor
# 7
Top Contributor

@Nadia B

 

Please read the answer @Colan gave you already.

 

He is right

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: How to change a Google My Business/Maps reference

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Colan's answer was only partial. I want the listing removed as it shows photos and other outdated information about my private home - he said he was going to check this, and rightly so.

Sent from my iPhone

How to change a Google My Business/Maps reference

Top Contributor
# 9
Top Contributor

he wrote

"it's marked permanently closed, which is the proper thing to do in this situation.

 

I am going to check to see if this qualifies for listing removal since it is now a private residence."

 

So please be patient until he comes back with results he checked.

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

How to change a Google My Business/Maps reference

Top Contributor
# 10
Top Contributor

Nadia, the old listing should be gone now. Please double check.

Colan Nielsen, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Find me on: Google+ | Twitter
VP, Local Search at Sterling Sky