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How to add specific hours where customers can call a business on Google Maps?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi! I representing a client running a retail store chain.

The retail store has its own opening hours (say 8am-10pm), but for the Google Maps phone listing they're listing their corporate office number as phone number on all their branches for internal reasons that I cannot disclose here. 

However, the corporate office only wants to be contacted during business hours (9am-6pm) to entertain customer/vendor enquiries. 

On the interface where I edit opening hours in Google My Business, is there any way I can indicate this? I can add in 2 sets of business hours, but that might confuse regular customers. Adding a text label will make 'Please call 9am-6pm' appear in front of the store name, which is rather awkward. Anyone know any workaround this? Thanks.

1 Expert replyverified_user

Re: How to add specific hours where customers can call a business on Google Maps?

Top Contributor
# 2
Top Contributor

Hi @Debra W

 

No, there isn't a workaround to do what you're trying to accomplish. Each location should have its own phone number and the hours specified on a listing should indicate when that specific location is open.



TomW, Google My Business Top Contributor
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