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How to Remove Wrong Photo

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi all, 

 

I am working in a company which recently discovered that, when it is Googled, a picture of someone who is not in our company shows up as the top result.

 

I have uploaded the photo of the correct person. I have also filled up a "What is  wrong with this?" form to remove the wrong photo. However, the original wrong photo remains and the new correct photo does not show up in the search. May I know if there is any way to get Google to change the wrong photo?

1 Expert replyverified_user

How to Remove Wrong Photo

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Sorry, I forgot to add the link to the page which I am talking about: https://www.google.com.sg/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=ipravi.

Re: How to Remove Wrong Photo

Top Contributor
# 3
Top Contributor

@Kit Kuan Y

 

is this photo showing  the irrelevant person

 

Screenshot 2016-12-29 at 21.26.46.png

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

How to Remove Wrong Photo

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hi Helmut,

 

Yes, that is the irrelevant photo. The person in the photo does not work at our company.

 

Is there anyway I can get it removed and replaced with a photo of the correct person?

How to Remove Wrong Photo

Top Contributor
# 5
Top Contributor

@Kit Kuan Y

 

do you see top right the little flag?

Clicking it you can report it as inappropriate.

 

YOu also can try contacting business support

 

I recommend getting in touch with GMB support via one of these options and ask for help in getting rid of the photo of this irrelevant person:

 

Talk to a Specialist

Facebook

Twitter

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

How to Remove Wrong Photo

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Hi Helmut,

 

I have tried to report the photo as inappropriate. But this error message shows up: https://www.google.com/cbk?cb_client=maps_sv.tactile&output=report&image_key=!1e1!2shttp%3A%2F%2Fwww....

 

It is ok, thanks for your help. I will try contacting GMB support.

How to Remove Wrong Photo

[ Edited ]
Top Contributor
# 7
Top Contributor

this is weird @Kit Kuan Y (I mean the mislinked flag) will escalate it to Google also. 

 

(for my own reference only: mislinked flag to report a photo)

You should tell this the support as well

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

How to Remove Wrong Photo

Top Contributor
# 8
Top Contributor

I got meanwhile a  message form Google they have fixed the mislinked flag icon

 

Check it out https://www.google.com/maps/uv?hl=en&pb=!1s0x88055e3f5576eef1:0x4a74e067fb7a9e5a!2m19!2m2!1i80!2i80!...

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

How to Remove Wrong Photo

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

Hi,

 

The link seems to bring me to something called "Atlas Gym 2"?