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How to I get the little snippet google has put as a review summary changed on my page.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My google business page has some sort of weird google review and I don't see anywhere to remove it. It shows up in my local listings on mobile also. Anybody know who to contact to get that changed or removed.

 

Eagles Ridge Resort

2740 Florence Dr.

Pigeon Forge, TN 37863

865-453-2220

 

https://plus.google.com/+EaglesRidgeResortCabinRentals

 

my direct line is 865-286-1347

2 Expert replyverified_user

Re: How to I get the little snippet google has put as a review summary changed on my page.

[ Edited ]
Top Contributor
# 2
Top Contributor

the only option would be to flag inappropriate reviews.
If however the listing show snippets of reviews not visible or attached to
your listing (anymore)
you should contact business support about such bad snippets.

The best way to contact business support:
contactflow & request a call back
https://goo.gl/5iDTCU
Talk to a specialist

https://goo.gl/IL2Qmf
Global Phone Support Hours:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: How to I get the little snippet google has put as a review summary changed on my page.

[ Edited ]
Top Contributor
# 3
Top Contributor

Hi @Zach S

 

That looks to be a summary snippet

 

You can report directly, follow this:

http://onlineownership.com/report-incorrect-summary-terms-google-business-pages/

 

 



Tim Capper, Google My Business Top Contributor
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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: How to I get the little snippet google has put as a review summary changed on my page.

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
okay thanks i have tried submitting things via the help at the bottom of the page but nothing seems to change. Maybe this will help.