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How long do suggestions take to change the information on Google Maps?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

When searched my current boss' information shows up at a competitor's practice. I suggested a change three weeks ago on Google Maps, and then again last week. It's imperative that this gets changed, please help! 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Ryan K (Community Manager)
March 2016

Re: How long do suggestions take to change the information on Google M

Top Contributor
# 4
Top Contributor

at first to tell you:

 

I can't seem finding a business named "Access Wellness"
at 4290 Professional Center Dr #303, Palm Beach Gardens, FL 33410 

 

I instead get there a business "Access Acupuncture & Wellness" with the  same phone number 

+1 561-279-3827 and the website http://www.access-acupuncture.com/
 
But this Business entry is for unknown reason in "Pending" status.
This pending status might causing not getting it easy to find.
I nevertheless get it as below visible:
Screenshot 2016-02-02 at 18.55.37.png
 
Ok so far
But why on earth should we get the above shown business for a search "Courtney Scianandre"?
Or why on earth should Google show up it for  a search "Courtney Scianandre"?
 
The GoogleMyBusiness page  "Access Acupuncture & Wellness" doesn't contain any relevant info about its owner - does it?
 
Regarding the business popping up for  a search "Courtney Scianandre":
This is an  unverified  (supposed very old business listing gathered fro third party websites)
Your boss Courtney Scianandre should report it as "Permanently closed" using this link  and then top left pressing on the "No" - changing it to "Yes"
 
 
 
 
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

View solution in original post

Re: How long do suggestions take to change the information on Google M

Top Contributor
# 2
Top Contributor
Hi Rachel

It's imperative that this issue gets help only in case you help us to help you!

About what businesses and your current boss' information showing up elsewher are you talking about?
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: How long do suggestions take to change the information on Google M

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
courtney scianandre is her name and when searched it comes up as her working at Acupuncture Clinic
Address: 3365 Burns Rd #202, Palm Beach Gardens, FL 33410
Phone:(561) 422-4330

But really she owns her own business named Access Wellness
Address: 4290 Professional Center Dr #303, Palm Beach Gardens, FL 33410
Phone:(561) 279-3827
Marked as Best Answer.
Solution
Accepted by Ryan K (Community Manager)
March 2016

Re: How long do suggestions take to change the information on Google M

Top Contributor
# 4
Top Contributor

at first to tell you:

 

I can't seem finding a business named "Access Wellness"
at 4290 Professional Center Dr #303, Palm Beach Gardens, FL 33410 

 

I instead get there a business "Access Acupuncture & Wellness" with the  same phone number 

+1 561-279-3827 and the website http://www.access-acupuncture.com/
 
But this Business entry is for unknown reason in "Pending" status.
This pending status might causing not getting it easy to find.
I nevertheless get it as below visible:
Screenshot 2016-02-02 at 18.55.37.png
 
Ok so far
But why on earth should we get the above shown business for a search "Courtney Scianandre"?
Or why on earth should Google show up it for  a search "Courtney Scianandre"?
 
The GoogleMyBusiness page  "Access Acupuncture & Wellness" doesn't contain any relevant info about its owner - does it?
 
Regarding the business popping up for  a search "Courtney Scianandre":
This is an  unverified  (supposed very old business listing gathered fro third party websites)
Your boss Courtney Scianandre should report it as "Permanently closed" using this link  and then top left pressing on the "No" - changing it to "Yes"
 
 
 
 
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: How long do suggestions take to change the information on Google M

Top Contributor
# 5
Top Contributor
just a supplement:

the pending status seems triggered by a change for the opening hours made by a "nobody"-User. ("Anonymous4832" => http://www.google.com/mapmaker?uid=200759807913613564832&gw=66&hl=en)

This user also made a bad change to the outdated page of your boss: https://www.google.com/mapmaker?gw=55&editids=u7ZWS4d89d7CKSmRpz&iwloc=0_0
trying to change it's name and address.
This edit is against the rules for unverified business pages.
We are supposed and told not to try making address changes for such outdated pages but to report them as "Permanently closed"

Last question:

Who in the business controls the verified page "Access Acupuncture & Wellness" (https://plus.google.com/117938341386522759967/about)
He should make the changes for the hours through the dahboard not via GMaps or MapMaker - as unfortunately done by Anonymous4832 but instead through the dashbaord where https://plus.google.com/117938341386522759967/about is managed
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: How long do suggestions take to change the information on Google M

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
I don't understand your questions, I did as you said and reported that location as closed.

Re: How long do suggestions take to change the information on Google M

Top Contributor
# 7
Top Contributor
didn't said it were you; Said "Anonymous4832" => http://www.google.com/mapmaker?uid=200759807913613564832&gw=66&hl=en <>"
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: How long do suggestions take to change the information on Google M

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
I think that me, although i don't understand why its not registering that it's my account making changes

Re: How long do suggestions take to change the information on Google M

Top Contributor
# 9
Top Contributor
you made the edit via GMaps or MapMaker and this products mostly create a Anonymous-ID

If going onto then link "Anonymous4832" => http://www.google.com/mapmaker?uid=200759807913613564832&gw=66&hl=en" you can edit this anonymous nick name
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: How long do suggestions take to change the information on Google M

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭
How long will it take for the changes to go through?