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How long before suspension ends?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My GMB page was suspended because my address is a UPS box. I edited my information to show that I don't serve customers at that address. I made the edit on 1/6/17, but the page is still suspended. How long does this process normally take?

1. Fast Forward Marketing Co.
2. 2711 Buford Rd., #178 Richmond, VA 23235
3. (804) 382-0592
4. https://plus.google.com/u/0/b/113665282499468042230/113665282499468042230/about?_ga=1.22836863.51192...

 

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Accepted by topic author CJ F
January 2017

Re: How long before suspension ends?

Top Contributor
# 2
Top Contributor

Hi @CJ F

 

As Priya mentioned in her response to one of your other posts about this issue: "Put in the correct physical address for your client into the GMB listing and then request reinstatement."

 

You can't use a UPS store address, even if set the listing as a service-area business. You need to use the actual physical address of the business.

Once you have corrected the address you can filed for reinstatement here: https://support.google.com/business/troubleshooter/2690129



TomW, Google My Business Top Contributor
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How long before suspension ends?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you, Tom!