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How do I remove reviews that aren't for my business?

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# 1
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I have 2 bad reviews that were not for my business.  How do I remove them?

ooh la la!

408 S. Main Street

Grapevine, TX 75051

1 Expert replyverified_user

How do I remove reviews that aren't for my business?

Top Contributor
# 2
Top Contributor

I agree with you @ the review from "Tiffany Seals" isn't intended  for you as a clothing retailer.

But I can't find any evidence the review from "jackietorres08" is for another biz.

Please elaborate before I'm going to escalate your issue.

 

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: How do I remove reviews that aren't for my business?

[ Edited ]
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# 3
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@Helmut Geissler I am in a busy historic district with lots of clothing stores. There is one right next door to me and often people mistake the names. I watched my video the entire day before and the same day that "jackietorres08" left that review, and she never walked into my store. She talks about the owner being a racist, yet I wasn't even there. I can't control when people mistake the stores and can't control what my neighbors do and say to people. It's not fair that, because my sign is bigger and more prominent and my name (ooh la la!) is more memorable, that I get their bad review! I wrote in my response to her review that she never walked into my store, but she never responded yay or nay.

How do I remove reviews that aren't for my business?

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# 4
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