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How do I remove "A User Suggested This Status PERMANENTLY CLOSED" on my Business

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭
How do I remove "A User Suggested This Status PERMANENTLY CLOSED" on my Business
 
When you "Google" my business "The Grosvenor Topless Bar & Strip Club" it comes up on some devices "A User Suggested This Status PERMANENTLY CLOSED".

We are getting dozens of calls a day asking if we are closed & missing out on a LOT of business!
It's been weeks & I've called & sent emails & had people go into "User Suggest"  & tick that we are OPEN & still NOTHING.

Some devices it doesn't appear & other times it does. I would suggest it is possibly our competition ticking this & we need it rectified immediately & this option removed to stop it happening again.

The Grosvenor Topless Bar & Strip Club

1/320 George Street Brisbane 4214

0415815731

https://www.google.com.au/search?q=The+Grosvenor+Topless+Bar+and+Strip+Club&ie=utf-8&oe=utf-8&client...

http://www.thegrosvenorongeorge.com.au

Kind Regards,
Jasmine Robson
1 Expert replyverified_user

Re: How do I remove "A User Suggested This Status PERMANENTLY CLOSED" on my Business

Top Contributor
# 2
Top Contributor

Hi @Jasmine R

 

Firstly it is not displaying for me when I search desktop, only mobile.

 

1) log into your dashboard: https://business.google.com/manage/

 

Manage Location >> updates, you should see this in your info, you can reject.

 

2) If still persists then contact Google business support

 

How to Contact Google Business Support

 

 



Tim Capper, Google My Business Top Contributor
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How do I remove "A User Suggested This Status PERMANENTLY CLOSED" on my Business

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

My company is going through the same thing. Google Support isn't worth calling. You will be outsourced to someone that can't help you. I have called 4 times to no avail. It is so upsetting and surprising that they would let this happen. 

Re: How do I remove "A User Suggested This Status PERMANENTLY CLOSED" on my Busine

Top Contributor
# 4
Top Contributor

Hi @gigi g

 

You can reject or accept updates in you dashboard >> https://business.google.com/manage/

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership