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How do I read reviews?

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭
2 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by topic author Leann J
March

How do I read reviews?

Top Contributor
# 2
Top Contributor

Hi @Leann J, can you provide a little more detail about the problem? Are you asking about reading the reviews for a listing you manage? 

Colan Nielsen, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Find me on: Google+ | Twitter
VP, Local Search at Sterling Sky

How do I read reviews?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I have ratings and comments left from customers, when I click to read the comments it directs me to google but I never see the comments or I don't know how to access. 

How do I read reviews?

Top Contributor
# 4
Top Contributor

You can read the reviews directly in your GMB account as well as in the local knowledge graph, and in Google maps. Where are you trying to read them from?

 

Can you provide a screenshot?

 

Colan Nielsen, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Find me on: Google+ | Twitter
VP, Local Search at Sterling Sky

Re: How do I read reviews

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
I figured it out. Thank you for your concern.

How do I read reviews?

Top Contributor
# 6
Top Contributor

Glad​ to hear​. Let​ me know if I can help with anything else.

Colan Nielsen, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Find me on: Google+ | Twitter
VP, Local Search at Sterling Sky

How do I read reviews?

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

I keep on getting notifications about someone living reviews about my place : Nino`s family restaurant but cannot access them Ho w do I do that ?

Liliana Hintz

How do I read reviews?

Top Contributor
# 8
Top Contributor

Hi @Liliana H

 

You can read and reply to reviews in your GMB dashboard.

Here's instructions on how to do this:

https://support.google.com/business/answer/3474050?hl=en

 

Let me know how it goes.

 

Thanks

Colan Nielsen, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Find me on: Google+ | Twitter
VP, Local Search at Sterling Sky

How do I read reviews?

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

Hi there!

I am having the same problem. I get a notification that I have a review for my business and I have no idea how to get to the review. I click on the button on the notification to read the review and it takes me Account Summary, To Do and Confirm Holiday Hours page. I cannot find the dashboard.   Very frustrating...

 

How do I read reviews?

Top Contributor
# 10
Top Contributor

@David B - did you see my comment above? 

Colan Nielsen, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
Find me on: Google+ | Twitter
VP, Local Search at Sterling Sky