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How do I flag a false review of my business?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

This false review was posted regarding our business:

 

https://www.google.com/#q=metropolis+performing+arts+center&lrd=0x880fbaeda7f00353:0x5c8d2de7614b056...

 

I contacted the school which is identified as the original poster. They did not post the review nor do they know who did. 

 

The review itself is incorrect, containing information which contradicts our offerings.

 

I have tried flagging the post but it has remained for several weeks. Again, it is false and damaging to our business. 

 

Joseph Keefe

Executive Director

Metropolis Performing Arts Centre

111 W. Campbell Street

Arlington Heights, IL 60005

(847) 577-5982 x224

 

www.metropolisarts.com 

 

1 Expert replyverified_user

Re: How do I flag a false review of my business?

Top Contributor
# 2
Top Contributor
Hey Joseph

I wouldn't waste much time to flag the review posted by "St. Colette
Catholic School Rolling Meadows IL
<>"
Google never will consider it as violating their review policy.
Better would be IMHO to respond kindly and polite as the owner on the
review
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: How do I flag a false review of my business?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks for your reply.

St. Colette School did not post the review. The school is a regular group
sale for us and I contacted the principal immediately. St. Colette's
students enjoyed the show tremendously - the review purports the opposite
of their opinion.

The person using this title is not associated with the school nor does the
school agree with the review. It's hard to understand how this isn't a
violation of a responsible review policy.

Thanks again.

Joe Keefe
Executive/Artistic Director
Metropolis Performing Arts Centre
111 W. Campbell Street
Arlington Heights, IL 60005
Office: 847.577.5982 x. 224
Cell: 847.242.0100