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How do I delete my personal address from my business?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I set up a business page/account years ago and it closed down about 3 years ago, and have had enough of the phone calls for it.

 

I have also found out today that it has somehow been attached to my personal address!! 

 

I can't claim the ad to get rid of this information. Please help! I need this address gone, preferably the whole ad!

 

Thanks

 

 

1 Expert replyverified_user

Re: How do I delete my personal address from my business?

Follower ✭ ✭ ☆
# 2
Follower ✭ ✭ ☆
Hi Sianie
Could you provide me with the listing, phone number / address?
-Kyle

Re: How do I delete my personal address from my business?

Top Contributor
# 3
Top Contributor
Hi Sianie

If you provide the details of your business here we'll be able to provide more assistance to you.

Priya Chandra, Google My Business Top Contributor
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Re: How do I delete my personal address from my business?

Follower ✭ ✭ ✭
# 4
Follower ✭ ✭ ✭
Hi Sianie,

I know a situation like this could be frustrating and we are happy to help! :)

There is a possibility that Google scraped the address information from other citations across the web.

If we had the URL to the listing we could look further into the situation. Not only to see what we can do about the listing/advise what can be done about the listing, but we could look into where the source of this information may have came from.

Hope to hear from you soon.

Lyndsey