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How do I delete a duplicate business location?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Before I came onboard, my client had created two Google My Business profiles. I just finished verifying both profiles. However, I'm not sure how to permanently delete the duplicate. Here's what I'm seeing in my Google My Business admin area: https://goo.gl/mqtNd3. Thanks for your help!

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Marked as Best Answer.
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Accepted by topic author Russell T
January 2016

Re: How do I delete a duplicate business location?

Top Contributor
# 4
Top Contributor
yes you need to contact support. Deleting such a page from your dashboard wont remove it from Googles database
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

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Re: How do I delete a duplicate business location?

Top Contributor
# 2
Top Contributor

@Russell T

 

My advice would be as follows:

the page owner of both pages in question should contact business support via https://support.google.com/business/contactflow?hl=en to get both pages merged asap

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: How do I delete a duplicate business location?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks a lot. Is there no way to permanently delete the profile myself? Do I need to contact Google?
Marked as Best Answer.
Solution
Accepted by topic author Russell T
January 2016

Re: How do I delete a duplicate business location?

Top Contributor
# 4
Top Contributor
yes you need to contact support. Deleting such a page from your dashboard wont remove it from Googles database
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile