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How can you remove your reply to a review?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello team,

 

This is a bit of a random one, however I'm looking to remove my reply to a review that was left for my business and I can't for the life of me find out where you can do that. There is nothing wrong with the review element from the customer however I'm just looking to remove my review. 

Business is
AM Reid Plumbing & Heating,www.amreid.co.uk

www.amreid.co.uk
111 New Row, Dunfermline KY12 7DZ, UK


Has anyone ever encountered that scenario before and been able to complete? 

Thanks,
Alex

1 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by topic author Alex B
February 2017

How can you remove your reply to a review?

Top Contributor
# 2
Top Contributor

Alex, are you looking to remove the "Thanks for the kind feedback James."? You can edit that in the reviews section of your GMB dashboard.

 

Let me know if you can't locate it.

 

Good Luck

Colan Nielsen, Google My Business Top Contributor
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VP, Local Search at Sterling Sky

How can you remove your reply to a review?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Good morning Colan, thanks kindly for the reply and nudge towards where to fix it. 

You've made my day - great stuff. :) 
Alex