How can I remove old pictures from my business ?
To remove photos is a multi step process.
-Log using the email used to verify the listing
-Goto the photo gallery for the listingl via either the Knowledge Panel or Google Maps
-Click on the photos you want removed
-In the upper right of each photo is a flag that should be clicked
- This will take you to a report form which needs to be filled out
If after two weeks the photos are still present you need to contact support for their assistance.
Google has changed (actually hidden) their support options.
You can dig to get in touch with Google My Business Support. You need to:
1- log into your Google my business dashboard http://www.google.com/mybusiness
2- select support from upper left hamburger menu
3- a help screen will appear to the right
4- It used to be just a scroll down to contact us under Contact Us
5- Scroll down and select Need More Help
6- Select the specific problem - in your case Verification
7- Select I requested a postcard more than 14 days ago
8- Scroll to the bottom of the page and choose most appropriate contact method for you (some are not always available)
Alternatively you can try contacting them: