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How can I remove duplicate, fake Google Maps listing?

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

After 2 years + of a verified and well established listing, someone has created another, fake listing with our name and web address but the pin is down the street a few blocks in front of a unmarked business. I have suggested edits on multiple occasions and tried to verify (but the address is not ours so I will not receive the post card). I am not sure what else to do.

 

Some how the new listing is what comes up in google searches instead of our verified listing. It make no sense. We have pictures of the facility, a 360 tour, and multiple reviews. It is causing issues with potential families finding our school for tours and one of our mom's even reviews us on the wrong listing (she is removing it today). 

 

Here is the fake listing:

https://www.google.com/maps/place/Montessori+School+of+Fort+Myers/@26.5645562,-81.8590037,3a,75y,6.0...Fake ListingFake ListingVerified ListingVerified Listing

 

Actual verified listing:
https://www.google.com/maps/place/Montessori+School+of+Fort+Myers/@26.5645516,-81.8853758,13z/data=!...

 

Any suggestions?

1 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by Manoj S (Google Employee)
April 2016

Re: How can I remove duplicate, fake Google Maps listing?

Top Contributor
# 2
Top Contributor

@Rachel R

 

Thanks fro reporting.

Its obviously a fake or spammy listing.

You can see it in MapMaker "Montessori School of Fort Myers" where somewhere is trying it to get rid of your website and changing its category from school  to "Carpet Cleaning Service".

 

Have you tried contacting business support regarding this bloody duplicate already?

 

The best way to contact business support:
https://support.google.com/business/contactflow?hl=en

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

How can I remove duplicate, fake Google Maps listing?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

 What about claiming the fake listing or suggesting edits to the fake listing?

How can I remove duplicate, fake Google Maps listing?

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Same Happen with our account