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Hours of Operation

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Our hours of operation have not changed, and in the Google My Business Portal all store hours are correct, however when doing a Google search I get "store closed" messages for 2 of our locations. 

For example, all locations are open today (Saturday) from 7am-7pm, however a search for Parkrose Hardware says our 1st St. location is closed on Sat. To further complicate things, a search for "Parkrose Hardware Vancouver" says BOTH stores are closed on Saturdays. 

Help?

Store Name: Parkrose Hardware

website: Parkrosehardware.com

Located in Portland, Oregon and 2 stores in Vancouver, WA.

 

Any help would be much appreciated!

1 Expert replyverified_user
Marked as Best Answer.
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Accepted by topic author Angel M
December 2015

Re: Hours of Operation

Top Contributor
# 2
Top Contributor
Hi Angel,

I think you would be best off contacting GMB support to help you with this one - https://support.google.com/business/#topic=4539639&contact=1

You have a few duplicate pages out there and I think that is part of the problem:

https://plus.google.com/117415652712050457784/about Verified listing

https://plus.google.com/100688627470170398639/about?hl=pl unverified duplicate

https://plus.google.com/111452352772793408769/about 404'd - This is the page that is closed today and has/had 20 reviews. I checked the cached version of the page to determine this.

I'm going to escalate this one for you. It may take some time to get a reply since it is the holiday season.

In the meantime, try contacting GMB support as I mentioned above.

Colan Nielsen, Google My Business Top Contributor
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