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Help with Google Business Locals

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there, 

I need some help - We have two business listings One in Abingdon with 28 reviews 

https://www.google.com/maps/place/Slow+Dating/@51.672508,-1.3086707,17z/data=!3m1!4b1!4m5!3m4!1s0x0:...

 

the other in London with 24 reviews

https://www.google.com/maps?cid=2277040192031582794&hl=en-GB&_ga=1.247243140.1664948067.1469696352

 

We are now moving from Abingdon to London and want to merge the Abingdon listing to the London listing so we don't lose all our reviews. How do we do this? I don't want to mark the business as closed because its only relocating. 

 

Please someone shed some light on this? 

 

Thanks in advance

 

 

 

 

1 Expert replyverified_user

Re: Help with Google Business Locals

Top Contributor
# 2
Top Contributor

Are you saying you had have two locations 

one in  Abingdon and one in London 

 

Now your business get restricted on the London location?

 

If so you misunderstand the meaning of marking a business as closed

It doesn't mean the bsuiness is closed but the business is closed at this address.

You should mark the Abingdon location as closed.

You can contact business support to get all search resuklts to the outdated location redirection to the London location.

Support is able to achieve this.

They might perhaps also able to move the gathered reviews for Abingdon to your London location - not quite sure about the latter.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Help with Google Business Locals

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Helmut,

You've been extremely helpful. how do I contact business support? and get through to someone that can actually help?

Thanks
Carl

Re: Help with Google Business Locals

Top Contributor
# 4
Top Contributor
The best way to contact business support:
contactflow & request a call back
https://goo.gl/5iDTCU
Talk to a specialist
https://goo.gl/ahhzl0
Global Phone Support Hours:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile