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Help with Enabling Download

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

So we've been having an issue for awhile now--about a week. I'm trying to "enable downloading" in our other company's Google Business account. The instructions say to click "enable downloading" which is supposed to reside next to "download not enabled," however there is no button to press. We have no option for that even when I click the down arrow beside the "download not enabled" button.

 

What is going on with this account?

 

It's said it's "pending review" for about a week now.

 

All help is much appreciated!!

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Help with Enabling Download

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

I have the same question. I'm trying to active the 'download' but it is not shown.

Help with Enabling Download

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

We had to verify our account. It took forever to figure out how. Contact Google and keep requesting for verification until it comes through. It's a messy process.