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Help! My Menu Link is to my Competitor, and I can't get it Fixed!

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Business Info:  

 

H&R Cattle Company Cafe

2405 W 116th Street

Perkins, OK  74059

 

405.547.1599

 

https://www.google.com/maps/place/H%26R+Cattle+Company+Cafe/@35.984459,-97.0906007,17z/data=!3m1!4b1...

 

http://www.hrcattlecompanycafe.com

 

We've been here for just over a year.  Our competitor, Cafe 33 and Steakhouse, used to be in our current location.  They moved down the road, and into town, and we have been in their old location for just over a year.  When you search H&R Cattle Company Cafe, on Google, everything is fine.  However, when I search the same from any mobile device, the menu link is to our competitors catering menu.

 

https://www.google.com/search?q=h%26r+cattle+company+cafe+2405+west+116th+street+perkins&oq=h%26r&aq...

 

Also, I use Single Platform for menu, hours, and other updates.  I have been unable to turn off the 2 step verification through Google (even with a few different techs on the phone), even when the steps are done, and it should be turned off.  So, Single Platform has been unable to link my menu to my own website.

 

Any, and all, help in this matter would be greatly appreciated.

 

Thanks, in advance!

 

Daniel Rackley

Owner/Business Manager

H&R Cattle Company Cafe

1 Expert replyverified_user

Help! My Menu Link is to my Competitor, and I can't get it Fixed!

Top Contributor
# 2
Top Contributor

Hi,

 

I would like to apologize for the lack of reply to your help inquiry. The Google My Business community has recently implemented several improvements that we hope will allow the proper care of help tickets here.

 

If you still have an issue that needs attention, please take a moment to review our Go-To Guides. These are carefully created to cover most issues someone may face and they provide unique solutions that are easy to implement.

 

If you have already found a solution, can you provide an update on how you solved your issue? If you are still in need, please do let us know.

 

Thank you for using Google My Business (GMB) to strengthen your online presence.

 

Kind Regards,

 

James

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