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Help! I cannot claim my small business

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

I am one of the owners of Doggie Style (a hot dog food trailer) in Austin, TX.

I have been trying to claim the business for a while now and I have run out of ideas.

The first problem was that we had no way to accept mail at the business address. (601 W Live Oak)

Now our food truck lot has a mailbox, but it is a different address than is already listed for us. (603 W Live Oak)

The property were we are located is both the 601 and 603 addresses. But I cannot change the 601 to the 603 address without claiming it first.

 

Any suggestions would be wonderful. Thanks Ya'll!

 

<Moved to Google My Business Community by Community Manager>

1 Expert replyverified_user

Help! I cannot claim my small business

Top Contributor
# 2
Top Contributor

Hi @Meara S, only use the actual physical address of your business. If you requested the postcard and it hasn't arrived you can contact GMB support to request help. Here are some support options:

 

Phone Support https://support.google.com/business/contact/business_c2c    
Emailing G Support https://support.google.com/business/contactflow?hl=en&source=ts&rd=1    
Facebook and Twitter Support http://www.facebook.com/googlemybusiness    
  http://twitter.com/googlemybiz    

 

Colan Nielsen, Google My Business Top Contributor
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