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Help! Changing business address and spelling

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

I am SOO frustrated. I own Nibsy's coffee shop. For a while now, I have noticed that someone has set up the page on google, and they have spelt 'coffee' wrong AND it is registered to a US Address. I am in the UK. So when I try and verify the account, the postcard is being sent the random US address. Which explains why I have not received it. I have requested the details to be sent twice now, but the automated process does not help me. So then I set up a new Nibsy's Coffee shop page, and did receive a code through the post but the new account did not have a verification option and someone I am now locked out.

I just want someone to help me get the wrong account deleted and the correct details updated. Can a code be emailed to the business address? Because the automated process does not help me.

 

Correct details are:

Nibsy's coffee shop

26 Cross Street, Reading, RG1 1SN, UK

01189 597809

www.nibsys.com

 

Thanks,

naomi 

2 Expert replyverified_user

Re: Help! Changing business address and spelling

Top Contributor
# 2
Top Contributor

Hi @Naomi S

 

During the claiming of the page, when you select the business >> it prompts >> Verify Now  

 

DO NOT select verify now

 

Underneath is a blue link >> Verify Later.

 

 

 

Select verify later, this will take you into the business details, where you can correct the address and name.

 

When all correct then select Verify.

 

 



Tim Capper, Google My Business Top Contributor
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Re: Help! Changing business address and spelling

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Tim,

Thank you - I am going to try this now!

Help! Changing business address and spelling

Top Contributor
# 4
Top Contributor

@JP O

 

General

This post has been archived by a Moderator. Please review the Community Guidelines before posting again.

 

Thank you for your understanding.

 

Closing old thread to new replies

This thread has been closed to new replies.

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile