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Having trouble with my business listing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have two locations and reviews for both Modern Newborn Photography

419 W Van Buren Street Colorado Springs CO 80907

662-801-8158

www.modernnewbornphotography.com

 

my old address was on ternary lane and I'd like to merge those reviews to the new location on Buren street and close the listing at the old address please. Thank you!!

1 Expert replyverified_user

Re: Having trouble with my business listing

Top Contributor
# 2
Top Contributor

Hi @Dakota S

 

Reaching out to Google My Business support on Twitter would likely be your best option to get this accomplished. They should be able to mark the old location as moved to the correct one, and they should be able to merge the reviews.


If you don't use twitter you can reach out to support on Facebook.

 

Another option would be to contact support from within your Google My Business dashboard if you click on the three horizontal line menu icon in the upper left corner of the screen and select "Support". A menu will then drop down on the right side of the screen and there will be options listed under "Contact Us".

 



TomW, Google My Business Top Contributor
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Having trouble with my business listing

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hello @TomW

 

My business name is: V K Machinery & Tools Co.

 

Google+ URL: https://plus.google.com/b/117726397591121582776/117726397591121582776/

 

There is an error "This location is a duplicate of a location that's already on Google."

 

There is no another business at this location. I have placed the first time. Why there is an error?

 

There is another business with the same name but it is some else's and at other location.

 

Please help me to activate my business ASAP.