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Having trouble specifying service area for my coaching business on Google Places

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# 1
Visitor ✭ ✭ ✭

I am trying to set up my Google Places account and cannot get Google to accept the zip code for the area my business serves. I have selected "I deliver goods and services to my customers at their location" because I don't want my street address to show on my listing, but Google won't accept my zip code or city name below my address (see screen shot). What am I supposed to enter in that "My business delivers goods & services to customers within this area:" box? Am I missing something?

This is the error message I see when I enter my zip code or city name.This is the error message I see when I enter my zip code or city name.
3 Expert replyverified_user

Re: Having trouble specifying service area for my coaching business on Google Places

Top Contributor
# 2
Top Contributor
Hi Jane

Have you tried the "within x miles of your business" option?
Wondering if trying that option first, then going back and editiing to put in the postcodes you want will work.


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Margaret O · Google My Business Top Contributor

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Re: Having trouble specifying service area for my coaching business on Google Places

Top Contributor
# 3
Top Contributor
That appears to be a bug. I just tried it and it didn't work for me properly either and I had already added a few zip codes. It should work whether you add a zip or a city name but neither is functioning. I will report it to Google.

Re: Having trouble specifying service area for my coaching business on Google Places

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Hi Margaret, yes I have done that and I still get the error message when I
enter my zip code in the field. I cannot enter my city name either. Very
frustrating.

Re: Having trouble specifying service area for my coaching business on Google Places

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Ok, thank you! I will check back in Google until I see it has been resolved.

Re: Having trouble specifying service area for my coaching business on Google Places

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# 6
Top Contributor
Thank You Mike

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Margaret O · Google My Business Top Contributor

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Re: Having trouble specifying service area for my coaching business on Google Places

Top Contributor
# 7
Top Contributor

@Jane M I just tested and it seems to be working. Is it working for you?

Re: Having trouble specifying service area for my coaching business on Google Places

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
I just went in and edited my info on Google Places. The field now seems to
work properly. Thanks so much for your help on this!

--
*Jane McMaster, MEd, AAC*
*ADHD and Executive Function Coach*
*JaneMcMasterCoaching.com*
*707.481.8135*
Marked as Best Answer.
Solution
Accepted by topic author Jane M
June 2016

Re: Having trouble specifying service area for my coaching business on Google Places

Top Contributor
# 9
Top Contributor
Thanks Jane
for the good feedback telling us the bug (or glitch) got fixed
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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile