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Google won't send verification postcard

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

MAX AIR Trampoline Park was verified on Google by an outside user, and the owners nor management cannot access our account to change information. Our hours, pricing, and photos are wrong. We have been sending verification postcards to ourselves since November to have it fixed, and it says they are sent but we never receive them. I have tried everything in my knowledge to fix this problem. Please help us. 

 

MAX AIR Trampoline Park

229 East Emory Road

865-362-5039

Re: Google won't send verification postcard

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭
Hi,

Try contact with Support representative.
https://support.google.com/business/contactflow?hl=en

Re: Google won't send verification postcard

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
I follow the buttons and it takes me back to the same screen. Is there a certain number or anything I can call?

Re: Google won't send verification postcard

Follower ✭ ✭ ✭
# 4
Follower ✭ ✭ ✭

Hi @Bryce B,

 

You can actually request a call back using this form. Once you have a representative on the phone, they'll be able to see the multiple times you have sent the verification postcard and will help you through other available verification methods.

 

Best regards,

Meghan