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Google support phone calls

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

In the last two days i'm not getting calls back from Google support for Google + pages. I'm contacting Google to call me back however I am getting nothing on my end. No call, no pop up window, nothing. Any insight into this would be greatly appreciated.

 

Robert 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Robert J
August 2016

Re: Google support phone calls

D R
Visitor ✭ ✭ ✭
# 2
D R
Visitor ✭ ✭ ✭
Hi Robert,

I am experiencing same problem. I contacted Google about 3 weeks ago regarding a problem with our business listing. Google call came from India. They couldn't reroute me to US. I never received a confirmation number email regarding my request and have as yet to receive any communication regarding the progress. Today I've tried requesting a call, live chat, and email. All without any success.

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Robert J
August 2016

Re: Google support phone calls

D R
Visitor ✭ ✭ ✭
# 2
D R
Visitor ✭ ✭ ✭
Hi Robert,

I am experiencing same problem. I contacted Google about 3 weeks ago regarding a problem with our business listing. Google call came from India. They couldn't reroute me to US. I never received a confirmation number email regarding my request and have as yet to receive any communication regarding the progress. Today I've tried requesting a call, live chat, and email. All without any success.

Re: Google support phone calls

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
I too am unable to receive a phone call from Google My Business support. The Live Chat option works sporadically, but it's usually much simpler to talk to someone. I hope we can get acknowledgement that it is a known issue.

Re: Google support phone calls

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
SAME HERE!! I got a call from some guy telling had to pay a maintenance fee to have my problem fix though.

Re: Google support phone calls

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
This is still not working for me. Any luck for anyone else out there?

Google support phone calls

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Is this how you're trying to access them?

Talk to a specialist
https://goo.gl/ahhzl0

 

I just went through the process, and I DID get a call back. I was instantly and automatically put on hold for over half an hour, but eventually got to speak with someone. In fact, I got two calls back within moments to confirm additional info. 

 

Bit hard for me to understand/communicate, as my customer service guy had a heavy accent, but overall, better than the amount of time I've already spent losing my marbles and drowning in tears of frustration trying to figure out how/why my biz page, tho verified (for the second/third? time), remains once again in "pending review" limbo - until I complete the verification process! (Loop of insanity). I've been assured that all will be OK in a day or so, up to a week. Evidently, from what I can ascertain, there are certain businesses, particularly those who don't provide service at their address, but at a customer's place (like I do as a painter and home stager) that put out red flags and require extra verification on their own end. (Prob have to make sure we're not "servicing" customers with hookers or drugs ;)   

 

Anyhoo - don't know if any of this helps, but here's an extra nugget in the form of the number that showed on my caller ID from which they called me back just moments ago - 1.844.442.8695

Good luck!

Jo -

+awickedwand (look for me to finally be live between now, and a week...;)

Google support phone calls

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

yes that the site. They seem to hacked that page and rerouting to another company that is trying to get you to pay for help. 

I now call 866-246-6453

Google support phone calls

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

i'm disappointed with wasting my time with your cruise marketing

Google support phone calls

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

pleasev call me on 8168145217

Google support phone calls

Top Contributor
# 10
Top Contributor

this is a peer-to-peer forum and we volunteering helpers here won't call you.

Describe your issue here providing your issue and 

Please include the following with your question: 
1. Full business name 
2. Current business address 
3. Current telephone number 
4. GoogleMaps Link or GoogleSearch link

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile