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Google seems to think I am a hotel

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# 1
Visitor ✭ ✭ ✭

RCR Google Plus Listing

 

 

We are a condo complex. Google seems to think we are a hotel. They offer availability searches on our property. How can I turn this off?

The Ritz-Carlton Residences, Long Island, North Hills

 
 
Address: 1000 Royal Court, North Hills, NY 11040
Phone: (516) 486-6100
https://www.google.com/maps/dir/''/ritz+carlton+north+hills/data=!4m5!4m4!1m0!1m2!1m1!1s0x89c289ab9e...
theresidenceslongisland.com/
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Marked as Best Answer.
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Accepted by topic author Janey L
April

Google seems to think I am a hotel

Visitor ✭ ✭ ✭
# 3
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I just wanted to post a followup. I called Adwords support. There was a lot of confusion on their side. I got bounced between Business support and Adwords support a bunch of times. They figured out that it was the adwords team that had introduced some code to add the availability. Basically, it was a bug. They fixed it.

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Re: Google seems to think I am a hotel

Top Contributor
# 2
Top Contributor

Hi @Janey L

They show it on GMaps as a condo complex:

 

Screenshot 2017-06-21 at 18.12.32.png

 

But I agree - the option to check availibility is also there:

 

 

 

Screenshot 2017-06-21 at 18.16.05.png

 

Even more strange:

 

the shwon option for availibility doesn't work or will give you any yes or no for what ever entered date.

 

Try contacting business support to get it fixed or removed:

I recommend getting in touch with GMB support via one of these options and ask for help regarding the matter:

Talk to a specialist

Facebook

Twitter

 

And please give here a feedback what they told you and whether they fixed it.

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Attention: Please make sure to mention me by adding @[myname] to your responses. Otherwise the notification might not make it and your thread will go unseen.

 

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Helmut Geissler, Google My Business Top Contributor   |  my G+ profile
Marked as Best Answer.
Solution
Accepted by topic author Janey L
April

Google seems to think I am a hotel

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I just wanted to post a followup. I called Adwords support. There was a lot of confusion on their side. I got bounced between Business support and Adwords support a bunch of times. They figured out that it was the adwords team that had introduced some code to add the availability. Basically, it was a bug. They fixed it.