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Google reviews not showing under business profile on search

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi guys,

 

I've recently verified my business on google and started collecting reviews as of yesterday, however reviews are not showing under the business profile when you search it on google. Reviews however show in the maps and on google+ but I'm baffled as to why I don't get the reviews in the search area.

 

Please have a look at the attached images. 

 

K&k google 1.JPGK&k google 2.JPG

 

It seems as though when I click on "shown on google" in my Google My Business admin page and it loads the google search, it displays the reviews. 

 

K&k google 3.JPGK&k google 4.JPG

 

How can i simply have the reviews display on normal search?

 

Thank you.

Kofi

 

Business name:

K&K LABS

Current Business address:

2 Mountsfield House, Primrose Way, London, SE10 8FL

Current Telephone number:

+44 20 8144 0381

Google+ URL:

https://plus.google.com/+KKLABScouklondon/

1 Expert replyverified_user

Google reviews not showing under business profile on search

Top Contributor
# 2
Top Contributor

maybe its due to the violating GMB name - actuallyas "K&K LABS - London, Silk Scarves"?

 

your business is just "K&K Labs" rather then 'K&K LABS - London, Silk Scarves'

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google reviews not showing under business profile on search

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Right. I'm hoping that might be the case. I've renamed it back to its original name, hoping it might solve the problem. Will have to wait some days to see.

Thank you for the comment. I will comment back if this doesn't solve the problem after a week or so.

Thanks!

Re: Google reviews not showing under business profile on search

Top Contributor
# 4
Top Contributor

@Kofi O

 

it obvioulsy did not yet help.

Have escalated with an other similar case to my CM as an issue to investigate

for my own reference only:

two other threads with mo shown reviews

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Google reviews not showing under business profile on search

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi Helmut, 

 

Thanks for your contribution. I sadly have a denied access to that thread you referenced. Would there be a way round me seeing it?

Thank you.

 

Google reviews not showing under business profile on search

Top Contributor
# 6
Top Contributor

@Kofi O

You are not supposed to read my escalation and seem missed reading the line above the apparently not working link!

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile