My Business
2.3K members online now
2.3K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me
star_border
Reply

Google result isn't correct

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I oversee the online presence of all the libraries in our district. In verifying the correct location/info for each library, I've found that a google search of Carbon Valley Library gives a search result of Eaton Public Library. Eaton's info is correct and they are a member library of ours, but how can I get google to change this search result so Carbon valley library show up in the listing result? Is this happening because Carbon Valley Library possibly isn't registered in Google Businesses?

2 Expert replyverified_user

Re: Google result isn't correct

Top Contributor
# 2
Top Contributor
Please include the following with your question - regarding the Carbon valley library:
1. Full business name
2. Current business address
3. Current telephone number
4. Google+ URL


_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google result isn't correct

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
1. High Plains Library District - Carbon Valley Regional Library
2. 7 Park Avenue, Firestone, CO 80504
3. (888) 861-7323
4. https://plus.google.com/107908742507248313149/about

Re: Google result isn't correct

Top Contributor
# 4
Top Contributor
Thanks so much

But I don't understand the issue

Searching for "carbon valley library firestone" I get exactly the library "High Plains Library District - Carbon Valley Regional Library" at 7 Park Ave Firestone
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google result isn't correct

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Search "carbon valley library" and the issue arises. The result given is Eaton Library. Just wondering how this can be fixed.

Re: Google result isn't correct

Top Contributor
# 6
Top Contributor

Hey @James M

 

I'm afraid I did search for just "carbon valley library" and this is what I get:

 

Screenshot 2016-07-11 at 21.41.29.png

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google result isn't correct

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Hmm. This is what I get:

Capture.jpg

 

Re: Google result isn't correct

Top Contributor
# 8
Top Contributor

I still can't replicate this.

Not even being tunneled per VPN  to the US.

Is there any other TC of the USA getting the "eaton public library" if searching for "carbon valley library"

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google result isn't correct

Top Contributor
# 9
Top Contributor
I can replicate it depending on what my location is set to. Setting it to just about anywhere from Loveland - Greeley or north of there will show the Eaton result. Setting it to just about anywhere south of that in the Denver area will show the correct Carbon Valley result.


TomW, Google My Business Top Contributor
Was your question answered? If so, please mark the post that answered it as the ‘Best Answer.’ Learn how here.

Re: Google result isn't correct

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭
Interesting. Most potential library patrons would be in the Greeley area so not sure how this can be fixed. Thank you both for looking into this.