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Google replaced my google map listing with another one!!

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Thomas HVAC Company

4411 Evangel Cir NW

Huntsville, AL 35816

 

We have a map listing - See: https://www.google.com/maps/place/Thomas+HVAC+Company+Inc./@34.7309184,-86.9896987,9z/data=!4m6!1m3!...

We have many reviews on on it and we maintain this one.

 

All of a sudden today out of no where - Google updated it to like a brand new one https://www.google.com/maps/place/Thomas+HVAC/@34.736721,-86.6396245,15z/data=!4m2!3m1!1s0x0:0xa60f3...

and now it looks like we are a brand new business!!  No reviews, no nothing!!

 

I'm afraid this will lessen our credibility as well and hurt us in our SEO map rankings and etc. 

 

How did this happen?

Anyone have advice on how this can be fixed and reverted back to the old one!?

 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Manoj S (Google Employee)
April 2016

Re: Google replaced my google map listing with another one!!

Top Contributor
# 2
Top Contributor

That is just a screwed up by Google.
Please, contact My Business support and ask them to remove the unverified duplicate listing.

You can contact Local business support by pressing the Contact Us link at the top of the Business help center
https://support.google.com/business/?hl=en#topic=4539639
You can request a call back from the support team if you contact them during regular business hours.
Monday - Friday, 1 AM - 5 PM PST

 




treebles, Google My Business Top Contributor

View solution in original post

Marked as Best Answer.
Solution
Accepted by Manoj S (Google Employee)
April 2016

Re: Google replaced my google map listing with another one!!

Top Contributor
# 2
Top Contributor

That is just a screwed up by Google.
Please, contact My Business support and ask them to remove the unverified duplicate listing.

You can contact Local business support by pressing the Contact Us link at the top of the Business help center
https://support.google.com/business/?hl=en#topic=4539639
You can request a call back from the support team if you contact them during regular business hours.
Monday - Friday, 1 AM - 5 PM PST

 




treebles, Google My Business Top Contributor

Re: Google replaced my google map listing with another one!!

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you. I'm hoping you are right and this can be fixed. Waiting on their response now