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Google refusing to remove slanderous reviews from ex-employee!

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Recently an unhappy employee left our company (along with a friend of his) - he immediately proceeded to leave a slanderous review on our Google Business page (accusing us of theft and violating regulatory body practices that we're not even a member of) This is really bad for our company and has led to cancelled orders.

 

His friend (also ex employee now) also did the same.

 

However when reported and investigated Google refused to remove the reviews as they do not violate their policies????

 

Slanderous comments such as those in the reviews could be pursued through the courts - yet Google doesn't see this as an issue??

 

Can someone explain to me please how I can take this further with Google? Google's initial answer doesn't make sense.

 

Thank you

Google refusing to remove slanderous reviews from ex-employee!

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

Does anyone know how/where I can escalate this issue?

 

As I see it I'm losing business due to poor Google practices, and considering the bad reviewers even admit to being ex-employee's in their reviews is surely enough to remove them?