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Google plus account suspended

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Great Plains Painting

5559 N.W. Barry Road #338 Kansas City, MO 64154 (new address)

(913) 294-7366

Google plus: https://plus.google.com/+GreatPlainsPaintingKC/about 

Google my business: https://business.google.com/b/106466631565223786814/dashboard/l/02815267733208404918

 

Last week I tried to update our business address. When I updated it, it automatically suspended my google plus page. What do I need to do to get it up and running again?

 

Thanks for your help!

1 Expert replyverified_user

Google plus account suspended

Top Contributor
# 2
Top Contributor

Hi @Darren S

 

You can't use a UPS store address on your Google My Business listing. You should use the address that is on file with the MO sec of state and have your address hidden on your Google My Business listing.

 



TomW, Google My Business Top Contributor
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Re: Google plus account suspended

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Tom,

Thanks, is there any way on your end to leave the address the way it was
before I made the change so that the account is not suspended? Thanks for
your help!
--
Darren Smith

betterstory.ds@gmail.com
Cell- 615-939-4737

Google plus account suspended

Top Contributor
# 4
Top Contributor

@Darren S

 

Hey Darren, no unfortunately there's not an undo button! That would be great, particularly in this case. And I can't do anything myself as I am not with Google.

 

You can try talking to Google My Business phone support. Just tell them the situation and that you didn't realize you couldn't use a UPS address. They might be able to reinstate immediately for you but I'm not sure. Sign in to your account and go here to request a call from them: https://support.google.com/business/contact/business_c2c_na?rd=1

 

If they can't reinstate it that way you can fill out the reinstatement request form here: https://support.google.com/business/troubleshooter/2690129

 

Good luck! Please let us know how it goes.



TomW, Google My Business Top Contributor
Was your question answered? If so, please mark the post that answered it as the ‘Best Answer.’ Learn how here.