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Google my business verification

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭
Hi team, I can not verify Google My Business because there is no street address for the business I want to verify. The business is in Kenya in a remote place with no street addresses. The business name is Real IPM, a company that provides agricultural services. I have requested a post card but I can not receive it because no address. The business shows correctly on the Map. Can I get another verification method, phone number or email maybe? Am an employee of the company in charge of Social media
1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Realipm
November 2016

Re: Google my business verification

Top Contributor
# 4
Top Contributor

Hi @Realipm

 

Please contact business support to help complete the verification.

 

Contact Business Support 

 

https://support.google.com/business/contact/business_c2c_l?rd=3#

 

OR - Go to Dashboard >> Manage Location

Top Right ( Hamburger Menu ) >> Support

Contact Business Support.png

 

Select Support >> Help Menu Pops Up

Scroll Down to Email

 

Contact Business Support Email and Call Back.png

 

Fill in the details >> Request Call Back or Email

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

View solution in original post

Re: Google my business verification

Top Contributor
# 2
Top Contributor

Hi @Realipm

 

There has to be some form of physical address, which will then correspond to the PIN marker location.

 

Locate some businesses already in Maps in close proximity and see what addresses they have used.

 

Then you still need to request verification. When the postcard has not arrived after 14days, then you can contact business support, who will help you manually verify the business.

 

Contact Business Support 

 

https://support.google.com/business/contact/business_c2c_l?rd=3#

 

OR - Go to Dashboard >> Manage Location

Top Right ( Hamburger Menu ) >> Support

Contact Business Support.png

 

Select Support >> Help Menu Pops Up

Scroll Down to Email

 

Contact Business Support Email and Call Back.png

 

Fill in the details >> Request Call Back or Email

 

 

 

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Google my business verification

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi @Tim Capper,

Thank very for such a quick response. Thanks for your feedback too. I have requested the post card 3 times, the last time was on 27th Oct. I know I will still not receive it. The addresses that Google is requesting me to insert are not available (Street names and numbers), most businesses around me are not verified because we have a similar problem. Most African countries, including Kenya where the business is have no street addresses expect in cities and large towns. I moved the Marker to the correct position on the map by dragging it, If I insert the name of the closest town as an address the marker moves away from the business location to that town. There is little we can do to make this situation better because Google Map Maker is also not available in our country yet. Manual verification is the only option we have.

 

Business Name: Real IPM

Business Category: Agricultural Service

Google map URL: https://www.google.com/maps/place/Real+IPM,+Thika,+Kenya/@-1.0290761,37.0370042,15z/data=!4m2!3m1!1s...

 

Business website / domain: www.realipm.com

 

I will give more info upon request

Marked as Best Answer.
Solution
Accepted by topic author Realipm
November 2016

Re: Google my business verification

Top Contributor
# 4
Top Contributor

Hi @Realipm

 

Please contact business support to help complete the verification.

 

Contact Business Support 

 

https://support.google.com/business/contact/business_c2c_l?rd=3#

 

OR - Go to Dashboard >> Manage Location

Top Right ( Hamburger Menu ) >> Support

Contact Business Support.png

 

Select Support >> Help Menu Pops Up

Scroll Down to Email

 

Contact Business Support Email and Call Back.png

 

Fill in the details >> Request Call Back or Email

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Google my business verification

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi @Tim Capper,

Thank you very much. Let me try

Google my business verification

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

my verification code 90080

Re: Google my business verification

Top Contributor
# 7
Top Contributor

Hi @Euis Nurnina W

 

Log into your dashboard >> https://business.google.com/manage/

 

Select the location >> Manage Location

 

There will be a Blue Bar saying Verify >>  Click to add PIN



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Google my business verification

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

I am having a similar issue. I had a physical address that I verified, but only because I couldn't figure out how to get the address to be hidden at first. Then when I found that you can check off the "I deliver goods/services..." box, I did that, and set my area and saved it. Now the sample shows the way I want it to (without my address), but it says I need to verify...and just like this particular post, there is no address, so the post card will never get to me. 

 

My issue is...there is no longer the email option as you posted in your solution, and I'd like to figure out what the new solution to this is. 

 

Thanks!

Re: Google my business verification

Top Contributor
# 9
Top Contributor

Hi @Jess R

 

The address is not removed, its just hidden - you should still see it in the dashboard.

 

screenshot-business.google.com-2017-08-14-09-51-05.png

 

 

Request verification, it will come to your address listed,



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership