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Google my business locked photos

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am about to loose my freaking mind.  When I search for my business on google I get my GMB listing but the photo that appears is showing no photo.  I have searched for hours trying to figure out how to correct this issue.  My business is booming but this issue is driving me insane I am ready to shut the doors and go homeless just over a photo that should be a simple task.  Are you kidding me.   Someone help!!!???












1 Expert replyverified_user

Re: Google my business locked photos

Top Contributor
# 2
Top Contributor

all this photos are visible in (though in the classic view only of G+ )
And my above link also shows the "forbidden icons" indicating you seem having deleted the two according images.

But it shows very well the one with the "technical drawing"  (


Screenshot 2016-06-27 at 10.22.36.png

The latter photo you should be able to delete following this HC article.


Regarding the shown two "forbidden"  icons I recommend to contact business support.

Ask them to get rid of the "forbidden"  icons.

The best way to contact business support:
contactflow & request a call back
Talk to a specialist
Global Phone Support Hours:
You can request in many (maybe not all though) countries a call back of experts of business support by phone. This should be possible on official working days and during their the day time only - try it from 9 or 10 AM until 5 or 6 PM





Helmut Geissler, Google My Business Top Contributor   |  my G+ profile