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Google local business Places Reviews

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# 1
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Hello, i have recently been advised to ask clients to leave a review ( if they are willing to) on my https://www.google.co.uk/maps/place/xxxxxxxx   address. The links i created take clients to the page but two who wanted to leave a review even when logged in were unable to because of some error?

I have sent them direct as in above link and in another link using the placeid but still no joy.

If i log in with my gmail account i can access the review fine but obviously can't proceed to leave a review to see what happens next.

Is there any issues with all this new G+ etc currently?

Thank you in advance

2 Expert replyverified_user

Re: Google local business Places Reviews

Top Contributor
# 2
Top Contributor
Hello Paul,
What does the xxxxxxxx part of the URL contain?
Could you please provide the actual URL?

Reviews do not have anything to do with Google+ so they are not affected by the latest changes to Google+ other than people opting in to the new interface cannot leave a review although still can in the classic interface. But your URL is for Maps, not the Google+ Local page.




treebles, Google My Business Top Contributor

Re: Google local business Places Reviews

[ Edited ]
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# 3
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Hi Treebles is there anyway of sharing without posting on here the xxxxx bit?

what i,m using is https://accounts.google.com/ServiceLogin?continue=https://plus.google.com/_/widget/render/localrevie...

Re: Google local business Places Reviews

Top Contributor
# 4
Top Contributor
Hi Paul,
Sorry, I only contribute in the forum maybe other contributors would allow you to contact them privately.

Just to narrow down the issue, this is a typical Maps URL for a Local listing
https://www.google.com.my/maps/place/Googleplex/@37.4219999,-122.0862515,17z/data=!3m1!4b1!4m2!3m1!1...
Do you have all those parameters in the xxxxxxxxx part?
The one that is critical is the hexadecimal unique identifier
If the xxxxxxx part is just the business name it is not going to work.




treebles, Google My Business Top Contributor

Re: Google local business Places Reviews

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# 5
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Hi, i,m suing that as an option, but also a direct link to the review as per the details on this page http://onlineownership.com/direct-link-to-your-google-business-review-page-for-customers/

which work fine , i can access both but not being able to leave a review myself to test it beyond that point. The issue i appear to have from clients is it goes wrong after submitting the review

Re: Google local business Places Reviews

Top Contributor
# 6
Top Contributor
Hi Paul,
I would not trust links that contain Google+ URLs as I do not know how much longer we will be able to post reviews through the Google+ page.

A Web search link that works for businesses that get a Knowledge Panel would be something like this
https://www.google.com/#q=Le+Beastro&lrd=&lrd=0x808580fd1d58edeb:0x10cba9418005d0bf,1
It overlays the list of reviews over the web search result and there is a big blue button to write a review.
If the person is not logged in, another window would pop up, after pressing the blue button, providing a log in screen.

This other one pops up the box to write a review directly
https://www.google.com/#q=Le+Beastro&lrd=&lrd=0x808580fd1d58edeb:0x10cba9418005d0bf,2
however, it does not work if the person is not logged in to Google.

Sorry, I do not have a better solution at the moment, a few things that used to work are no longer functional and I am still trying to figure out a simple URL for reviews that will work in all cases.
Hopefully Tim would notice this thread and let us know if he has a better solution.




treebles, Google My Business Top Contributor

Re: Google local business Places Reviews

[ Edited ]
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# 7
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OK, I managed to use link example one which again works fine to the point i can try, unfortunately you can't leave yourself a review so it is impossible to see what happens after leaving a review and submitting one. Shame there is no test mode

Re: Google local business Places Reviews

Top Contributor
# 8
Top Contributor

@Paul P

 

supposed you would ask me to leave a review for your business:

what concrete link would you sent me?

 

you can contact me offline this forum through this form after reading it's disclaimer

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: Google local business Places Reviews

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# 9
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Hi Helmut
Thank you for your time. I have sent an offline message to you.
Thanks
Paul

Re: Google local business Places Reviews

Top Contributor
# 10
Top Contributor
you got an answer with two screen captures too
_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile