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Google information incorrect

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have spoken to Google three times but still they keep changing the description to my business. I operate a tradition Thai Spa, but Google keep adding I am a Nail Salon and Sauna. How many times do I need to correct the listing before Google listen?

1 Expert replyverified_user

Google information incorrect

Top Contributor
# 2
Top Contributor

Please include the following with your question:
1. Full business name
2. Current business address
3. Current telephone number
4. GoogleMaps Link or GoogleSearch link

5. any gottn caseID as you should get it if speaking with support.

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Google information incorrect

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

i need same help about my bussines 

i ned to change  samething like  telephone 

 

Google information incorrect

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

1 Swan Spa

2 Unit 18 Lineva House, Milner Street

3

4 https://www.google.co.uk/#q=thai+massage+warrington&rflfq=1&rlha=0&rllag=53384772,-2584295,1604&tbm=...

5 Didn't record Case ID.

Google information incorrect

Top Contributor
# 5
Top Contributor

@Swan S

conatct business support again tomorrow and request a caseID in case they are not able to fix it soon.

Based on oyu case ID I can then try to escalate it later.

 

@Abdullah H

 

Please start your own thread providing there all information to understand and investigate your issue
This allows us to keep the forum organized and gives you the attention you need.
This ( https://www.en.advertisercommunity.com/t5/Google-My-Business/ct-p/GMB ) is our top level Community--from there, you can click into the board title that is most applicable for your issue. Once you're in an individual board, you can click on the red/pink + sign in the lower right corner of the screen to start a new topic.

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile