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Google has suspended your page due to quality issues. - brand new listing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

This is a brand new listing. Got suspended while I was working on getting it all updated and such, prior to submission.

 

1. Full business name: Plumber Tracy
2. Current business address: 2181 N Tracy Blvd. Suite 302 Tracy, CA 95376
3. Current telephone number: 209-835-0900
4. Google+ URL: https://plus.google.com/+plumbertracy

1 Expert replyverified_user
1 ACCEPTED SOLUTION

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Marked as Best Answer.
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Accepted by topic author Tevya -
October 2016

Re: Google has suspended your page due to quality issues. - brand new listing

Top Contributor
# 4
Top Contributor

Hi @Tevya -

 

They should in theory be using the registered address of the business. If this is a home address, then you will select "I serve customers at their location", this will then hide the actual address, but leave the area visible.

 

You can also select the area that you serve by name or post code.

 

I would optimise their website with a service area page, which will allow you to target that area organically. 

 

Once this is corrected, you will then follow the appeal link in the big red suspended bar.

 

 



Tim Capper, Google My Business Top Contributor
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View solution in original post

Re: Google has suspended your page due to quality issues. - brand new listing

Top Contributor
# 2
Top Contributor

Hi @Tevya -

 

I assume it is because that is a Mail and More / UPS address, which is against guidelines.

 

Guidelines



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Google has suspended your page due to quality issues. - brand new listing

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Is there no exception to this? Or is there a proper way to handle it for service businesses that have no physical location in their service area?

 

Our client doesn't have an office, and is very hesitant to use their residential address for privacy reasons. Plus they live outside the area they primarily serve. But they do service the area where this address is located.

 

EDIT: I still want to know the answer to the above, but another question came to mind. If we can convince them to let us use their residential address, do we just change it on the listing and request a review? Or what's the procedure there?

 

Marked as Best Answer.
Solution
Accepted by topic author Tevya -
October 2016

Re: Google has suspended your page due to quality issues. - brand new listing

Top Contributor
# 4
Top Contributor

Hi @Tevya -

 

They should in theory be using the registered address of the business. If this is a home address, then you will select "I serve customers at their location", this will then hide the actual address, but leave the area visible.

 

You can also select the area that you serve by name or post code.

 

I would optimise their website with a service area page, which will allow you to target that area organically. 

 

Once this is corrected, you will then follow the appeal link in the big red suspended bar.

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Google has suspended your page due to quality issues. - brand new listing

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

STILL SUSPENDED NO IDEA WHY!

 

https://plus.google.com/u/0/b/100648004426072666983/+SLSPAPompanoBeach

 

I have no idea what the actual correct address is to my business but it tells me my NEW listing is suspended!

 

WHY?????

Google has suspended your page due to quality issues. - brand new listing

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

This is a brand new listing. Got suspended while I was working on getting it all updated and such, prior to submission.

 1. Full business name: Dev Packers And Movers
2. Current business address: Vaishali Transport Company Water Works Chauraha Takiya Lal Maszid Agra Pincode- 282001
3. Current telephone number: 8650520325
4. Google+ URL

Google has suspended your page due to quality issues. - brand new listing

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Thanks @Tim Capper. So if we put a service area that doesn't include the verified address, using the method you described, are they going to show in local search results?

 

Also on the service page, are you saying a page on the site that just clearly states what area they serve?

Google has suspended your page due to quality issues. - brand new listing

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

@Luz M & @Sonu C they've asked elsewhere that you start a new thread for each new item like this. I think this link will get you started: https://www.en.advertisercommunity.com/t5/forums/postpage/category-id/GMB/choose-node/true/interacti...

Re: Google has suspended your page due to quality issues. - brand new listing

Top Contributor
# 9
Top Contributor

Hi @Luz M

 

Next time please create a new thread. ( I am sure I have answered you before )

 

So this is you verified business:

https://plus.google.com/106534384295102988790/about

 

You then went and created:

https://plus.google.com/u/0/+SLSPAPompanoBeach/about

 

It is a separate address, but how in the world can this business at another address be using the same tel number, it should have its own number.

 

You then went and created another:

https://plus.google.com/104220812284321510740/about

 

It is a seperate address, but again you used the original number, how is that possible.

 

Each business should have their own number, especially if they have a local address, that customers can visit and make a call to.

 

 

 

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Google has suspended your page due to quality issues. - brand new listing

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

This is a brand new listing. Got suspended while I was working on getting it all updated and such, prior to submission.

 1. Full business name: Dev Packers And Movers
2. Current business address: Vaishali Transport Company Water Works Chauraha Takiya Lal Maszid Agra Pincode- 282001
3. Current telephone number: 8650520325
4. Google+ http\\www.packersmoversagra.in

5.https://business.google.com/b/108954094400217824581/photos/l/05482006184951850225?hl=en

i have no idea what is the problam my all bueisness account is suspended

WHY.........????????

STILL SUSPENDED NO IDEA WHY!