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Google has suspended your page due to quality issues , Please help!

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My business name: Heartland Safe and Lock, LLC
Current business address (Home): 9117 ____________, Wichita KS 67205
The sec of state: Kansas
Business phone number: 316-677-7381
Business website: http://www.heartlandsafe.com
Google+ URL: https://plus.google.com/118280300417573826237?hl=en

 

I created My Google business page in October of 2016. One day in December, I did the verification process, got the code in, pressed the button. Later that day, the account was suspended. When I log on, it says "Google has suspended your page due to quality issues".

 

I checked the Google quality guidelines, and my business meets every term.

In doing some reading about this, I noticed that other locksmiths are being suspended on Google+, and some have even been blacklisted so that they cannot even try to reinstate. Due to this, I am worried to do anything else at this point, but try here and see if using this forum is a safer way to get this looked at.

 

I realize that Google has seen so much spam from unscrupulous Locksmiths that their spam alarm is set pretty high for us. But I am a legit business. I work from home and so I have hidden my address from my listing. I can see how, without human eyes on it, they might assume I am not legit, but this is so frustrating.

 

Would you please help me with this matter? My Local Listing is one of the primary ways that I plan to get business, so this is very difficult for me.

 

Thank you!

1 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by topic author Patrick S
February 2017

Re: Google has suspended your page due to quality issues , Please help!

Top Contributor
# 2
Top Contributor

Hi @Patrick S

 

I found your details on sec of state and I will escalate to the team.

 

Can you make sure that you have selected "I serve customers at their location" on the business page.

 

 



Tim Capper, Google My Business Top Contributor
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Google has suspended your page due to quality issues , Please help!

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Yes, Tim, I have. Thank you so much for your support!!

Google has suspended your page due to quality issues , Please help!

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Thank you, Patrick for getting this fixed so quickly. Really truly grateful.