My Business
1.7K members online now
1.7K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me
star_border
Reply

Google Support Phone Call

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I desperately need to call a google rep and am having 0 luck. I've searched forms online and on this community. When I email for support, I immediately receive an email from google help. It has request a callback but then takes me to https://support.google.com/business/?hl=en#topic=4539639&contact=1  I have a suspended account that I can not get resolved and i can not get a new business verified because the mailing address is different than the physical address.

 

Please Help!

 

Thanks

1 Expert replyverified_user

Re: Google Support Phone Call

[ Edited ]
Top Contributor
# 2
Top Contributor

@Randy m

 

Please include the following with your question for thesuspended listing:
1. Full business name
2. Current business address
3. Current telephone number
4. GoogleMaps Link or GoogleSearch link

 

And please add the details of the new business you can't get  verified "because the mailing address is different than the physical address" (waht are  mailing and physical address ).

 

 _________________________________________________________________________________

Attention: Google decided in their fathomless wisdom changing in March 2017 their system of notifications about new threads or responses in the GMB forum to a very worst behavior. This way they corrupted my workflow entirely. Don't expect I will notified about any new response by you on my posting here unless you're using the mentioning functionality on your new response - mentioning me per " @[my name]"
 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Google Support Phone Call

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Suspended accounts

 

Show Me Mini Storage LLC

Physical address

1989 W Broadway St

Bolivar Mo 65613

Mailing address

PO BOX 73

Strafford MO 65757

Google Map link

 

New business (also suspended)

Marshfield Self Storage LLC

Physical address

423 S Locust St

Marshfield Mo 65706

Mailing address

PO BOX 73

Strafford MO 65757

Google search link

can't get  verified "because the mailing address is different than the physical address

 

Phone Number for both businesses

417-773-5810

 

 

Google Support Phone Call

Top Contributor
# 4
Top Contributor

@Randy M

 

wasn't it me hinting you on the fact I likely will miss your response unless you properly will tag me - using the @mention-functionaliy???

 

You had luck I nevertheless got your response - but keep in mind the below:

_________________________________________________________________________________

Attention: Google decided in their fathomless wisdom changing in March 2017 their system of notifications about new threads or responses in the GMB forum to a very worst behavior. This way they corrupted my workflow entirely. Don't expect I will notified about any new response by you on my posting here unless you're using the mentioning functionality on your new response - mentioning me per " @[my name]"

 

Now to your issue:

Regarding the suspended listing: it isn't completely disappeared from Google - just unverified:  https://goo.gl/maps/z438zL8L7dP2

 

What are yo trying to do with it? - Please elaborate this bit more.

 

Regarding the other one ("Marshfield Self Storage LLC") what are the phone specifics for this other location.

A last and most important remark:

 

you can't use a P.O box as address and you can't get any GooglemyBusiness listing verified via any other address as the physical address.

 

We all  are supposed to request the PIN to our physical address and then to wait:

 

If you have been waiting more then 14 days for a postcard then your best option would be to contact business support

I recommend getting in touch with GMB support via one of these options and ask for help in getting verified:

Talk to a specialist

Facebook

Twitter

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Account suspended

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Show Me Mini Storage LLC

1989 W Broadway st

Bolivar mo 65613

 

417-773-5810

https://www.google.com/maps/place/Show+Me+Mini+Storage+LLC/@37.614694,-93.431866,15z/data=!4m5!3m4!1...

 

http://www.showmeministorage.com/

 

Account is suspended and cant figure out why. Need help

Verification with different mailing/physical address

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Marshfield Self Storage LLC

423 S Locust St

Marshfield Mo 65706

417-773-5810

https://www.google.com/maps/place/423+S+Locust+St,+Marshfield,+MO+65706/@37.3351686,-92.9010887,17z/...

http://www.marshfieldselfstorage.com/

 

My physical address is different than Mailing address. I need help getting verified

 

Mailing address

Po Box 73

Strafford Mo 65757

Account suspended

Top Contributor
# 7
Top Contributor

don't post several thread - keep on your first one

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Verification with different mailing/physical address

Top Contributor
# 8
Top Contributor

don't start several threads - keep on your original thread

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile