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Google Reviews

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I got a faked review one star , and the customer never had a reservation or booked with us , it's really unfair 

1 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by topic author Nabil M
January 2017

Google Reviews

Top Contributor
# 2
Top Contributor

Hi Nabil

 

Your best options are to 

1. Flag the review. Details here on how to do that: https://support.google.com/business/answer/4596773?hl=en

 

2. Respond to the review in a polite, business-like way so that other customers can see your response.


Priya Chandra, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.
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Google Reviews

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

hello. do you know if there is an option to take off "add review" so no one can put a review on.

 

thank you