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Google Reviews

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

To Google,

 

I want to turn off reviews. you may say this goes against freedom of speech, but i find it hard to deal with negative and false comments, it should not be up to me prove my innocence or defend something that no one has any proof about or are just plain false, it should up to the person prove their statement with facts. As their comments are online forever whether true or false. I do not want to be in a position that causes me depression and anxiety.

Google Reviews

Collaborator ✭ ☆ ☆
# 2
Collaborator ✭ ☆ ☆

Google will only take down single reviews which violate their content guidelines.

 

If you can demonstrate they leave serial bad reviews for competitors of a business they leave good reviews for or are connected with then Google will take them down.

 

You should respond politely to negative reviews. Ask for receipts, card transaction details or person who served them and say you will address the complaint. False posters clearly cannot respond.

Guidance here


http://blumenthals.com/blog/2010/03/16/responding-to-negative-reviews-the-real-audience-is-your-pros...

Google Reviews

Collaborator ✭ ☆ ☆
# 3
Collaborator ✭ ☆ ☆

Google will only take down single reviews which violate their content guidelines.

 

If you can demonstrate they leave serial bad reviews for competitors of a business they leave good reviews for or are connected with then Google will take them down.

 

You should respond politely to negative reviews. Ask for receipts, card transaction details or person who served them and say you will address the complaint. False posters clearly cannot respond.

Guidance here


http://blumenthals.com/blog/2010/03/16/responding-to-negative-reviews-the-real-audience-is-your-pros...