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Google Reviews

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I've just received notification of a new Google review but when I log into our account it says there are no reviews!?  We have 6 ...  the latest review is not a good one and I'd like the opportunity to respond however I can't, because it doesn't show in our account???  

I've gone to the actual Google ad/listing and the review is there, as are the others ... how do I find them?

1 Expert replyverified_user

Google Reviews

Top Contributor
# 2
Top Contributor

Hi,

I would like to apologize for the lack of reply to your help inquiry. The Google My Business community has recently implemented several improvements that we hope will allow the proper care of help tickets here.

 

If you still have an issue that needs attention, please take a moment to review our Go-To Guides. These are carefully created to cover most issues someone may face and they provide unique solutions that are easy to implement.

 

If you have already found a solution, can you provide an update on how you solved your issue? If you are still in need, please do let us know.

 

Thank you for using Google My Business (GMB) to strengthen your online presence.

 

Kind Regards,

 

James

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