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Google Reviews missing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Drawers By Design

2448 S. Progress Dr. WVC UT 84119

(801) 280-6077

https://plus.google.com/101353306859234026767/about

 

We have had 5 of our google reviews go missing. We did change locations but they went missing before then. They did abide by the Google terms and services. We would like to have those missing google reviews back so that we can have those on our Google+ page and our website. I went to the Google Business and clicked on All locations but I couldn't find manage locations to edit. Thats what I heard you had to do to get reviews back..? I would like help on figuring our how to get those back. 

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Marked as Best Answer.
Solution
Accepted by topic author LaMar H
July 2016

Re: Google Reviews missing

Top Contributor
# 6
Top Contributor

No, you will need to ask the reviewer to look at their account review section.



Tim Capper, Google My Business Top Contributor
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Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

View solution in original post

Re: Google Reviews missing

Top Contributor
# 2
Top Contributor

Hi @LaMar H

 

They are still there ?

 

https://plus.google.com/101353306859234026767/about

 

On Business Page:

 

Drawers by Design   About   Google .png

 

And on Maps Listing:

 

Drawers by Design   Google Maps.png

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Google Reviews missing

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
No they are not, the ones that are on there currently are new ones but the ones that I'm talking about were there a couple years ago. But they just disappeared a couple of months ago.I had 4 reviews on there but they went away for some reason and now I would like to have them back

Re: Google Reviews missing

Top Contributor
# 4
Top Contributor

Hi @LaMar H

 

This is your business page correct :

https://plus.google.com/101353306859234026767/about

 

There are 5 reviews, so you are saying a couple of months ago you had 9 ??

 

There are a lot of reasons a review can be removed, with the most obvious being the reviewer deleted their review.

 

 

 



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Google Reviews missing

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
yes that is our website for google+. i dont think they would have deleted there review because we still do business for them. Is there a way to see if they have deleted them?
Marked as Best Answer.
Solution
Accepted by topic author LaMar H
July 2016

Re: Google Reviews missing

Top Contributor
# 6
Top Contributor

No, you will need to ask the reviewer to look at their account review section.



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Google Reviews missing

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Okay, so is there any way to get those reviews back or are they gone forever?

Re: Google Reviews missing

Top Contributor
# 8
Top Contributor

Hi @LaMar H

 

I don't believe there is



Tim Capper, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Find me on: Google+ | Twitter | Facebook | Linkedin
Tim operates a bespoke Local SEO Consultancy in the UK, Online Ownership

Re: Google Reviews missing

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
Okay, well thank you for your help

Re: Google Reviews missing

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

Hell Tim

 

You always help me out on issues, but having another

I am All City Locksmith in Rancho Cucamonga

I had 96 reviews and only showing 80

 

However i can see there are 96 when on google my business app.

I am sure it is just a temp issue like always, but wanted to bring it to your

attention

 

please help

Thanks again