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Google+ Reviews Disappeared

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We have also lost all 27 Google+ reviews from our page and we are not appearing in maps for Local Search results. We had worked hard to build these up - I would like to know what has happened please. Not impressed Google!

1 Expert replyverified_user

Re: Google+ Reviews Disappeared

Top Contributor
# 2
Top Contributor
I just had someone else tell me the same thing. Can you provide a link to your listing on Google?

Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

Re: Google+ Reviews Disappeared

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Joy,

Our Google+ Link is: https://plus.google.com/+Vaccodadesign/about

Thanks

Rob

Re: Google+ Reviews Disappeared

Top Contributor
# 4
Top Contributor
Hey Rob,

I've escalated this to Google. I believe it's a bug as I found your reviews still attached to the profiles of the users who left them and I'm still seeing your listing in MapMaker and it's showing it's verified still.

I'll let you know when I hear back.

Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual

Re: Google+ Reviews Disappeared

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Hi Joy,

Thanks for your help on this and your quick reply! I was so concerned that all our reviews had gone - we have worked hard to build these reviews up and our business depends on them.

Thank you for your help and will keep an eye out for your reply.

Thank you Joy,

Regards

Rob
Marked as Best Answer.
Solution
Accepted by Manoj S (Google Employee)
April 2016

Re: Google+ Reviews Disappeared

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Hi Joy,

I carried out the fix whereby the place marker is moved slightly and re-saved and has worked!!

Thank you for your assistance!

:-)

Google+ Reviews Disappeared

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Hi Joy,

I see you are helping people get their reviews back can you help me please? I don't know where else to look for help my reviews have disappeared any help would be appreciated, please tell me what info you need, thanks

Tony

Google+ Reviews Disappeared

Top Contributor
# 8
Top Contributor

@Tony C This thread is very old so please start a new thread and be sure to list the details of your business so someone can help you (the name, phone #, address, website).

 

This thread is being locked so it cannot receive replies.


Joy Hawkins, Google My Business Top Contributor
Was my response helpful? If yes, please mark it as the ‘Best Answer.’

Owner of Sterling Sky
Read My Column on Search Engine Land
MyAdvanced Local SEO Training Manual